top of page

Terms And Conditions

Effective Date: October 2025

Last Updated: October 2025

​

Welcome to Jade Marlin Cosmetics. These Terms and Conditions (“Terms”) govern your use of our website, products, and services offered by Jade Marlin Cosmetics, located in Los Angeles, California. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

Throughout this document, the terms “we,” “us,” “our,” and “Company” refer to Jade Marlin Cosmetics, while “you” and “your” refer to the user, customer, or visitor of our website.

 

1. Company Overview

Jade Marlin Cosmetics is a Los Angeles–based luxury beauty and lifestyle brand founded in 2024 by American fashion designer Jade Marlin. Our online platform offers a curated collection of women’s cosmetics, women’s fragrances, and men’s fragrances, along with an expanding line of home goods. We aim to deliver quality, style, and sophistication through every product we create.

 

2. Acceptance of Terms

By accessing our website, browsing products, creating an account, or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Continued use of our website following the posting of any updates constitutes acceptance of those changes.

 

3. Eligibility

To use this website or make purchases, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Provide accurate, complete, and current account information.

  • Use the site in compliance with all applicable laws and regulations.

If you are under 18, you may use this website only with the consent and supervision of a parent or legal guardian.

 

4. Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing on our website are accurate and up-to-date. However, occasional errors may occur.

  • We do not warrant that product descriptions or other content are error-free, complete, or current.

  • Product colors may vary slightly depending on screen settings and lighting.

  • We reserve the right to discontinue or limit quantities of any products at any time without notice.

  • All products are subject to availability, and we cannot guarantee that all items will always be in stock.

We may also introduce new collections or discontinue older ones at our discretion.

 

5. Pricing and Payments

All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice.

  • Prices do not include taxes, duties, or shipping fees, which are calculated at checkout.

  • We reserve the right to correct any pricing errors that may occur, even after an order has been submitted.

  • Payments must be made in full at the time of purchase using accepted payment methods such as credit cards, debit cards, or digital wallets.

  • By providing payment information, you confirm that you are authorized to use the chosen payment method.

If your payment is declined or flagged as fraudulent, we reserve the right to cancel or refuse your order.

 

6. Shipping and Delivery

We offer domestic and international shipping through trusted carriers. Shipping times and costs vary based on your location, selected delivery method, and product availability.

  • Estimated delivery times are provided for convenience only and are not guaranteed.

  • Delays caused by customs, weather, or carrier issues are beyond our control.

  • You will receive a confirmation email with tracking information once your order has been shipped.

  • The risk of loss passes to you upon delivery of the order to the carrier.

Please ensure your shipping address is accurate at checkout. We are not responsible for packages lost or delayed due to incorrect addresses.

 

7. Returns, Exchanges, and Refunds

For hygiene and safety reasons, we do not accept returns or exchanges on opened or used cosmetics and fragrances. However, we aim to ensure that you are completely satisfied with your order.

​

We may offer refunds or replacements in the following cases:

  • The product arrived damaged or defective.

  • You received the wrong item.

​

To request a refund or exchange:

  1. Contact our customer service at info@jademarlincosmetics.com within 7 days of receiving your order.

  2. Provide your order number, photos of the product, and a description of the issue.

  3. Once approved, we will process your refund or send a replacement as appropriate.

We reserve the right to refuse returns or refunds if we determine that the item was misused or if the request does not comply with our policy.

 

8. Intellectual Property Rights

All content on this website, including but not limited to logos, images, text, product designs, graphics, videos, and layout, is the exclusive property of Jade Marlin Cosmetics and is protected under U.S. and international copyright, trademark, and intellectual property laws.

  • You may not reproduce, distribute, or exploit any part of this site without prior written consent.

  • The brand name “Jade Marlin Cosmetics,” the logo, and related marks are registered trademarks and may not be used without authorization.

Any unauthorized use of our intellectual property may result in legal action.

 

9. User Accounts

To access certain features of our website, such as order history or faster checkout, you may create an account.

You agree to:

  • Provide accurate and up-to-date information during registration.

  • Keep your login credentials secure and confidential.

  • Notify us immediately of any unauthorized use of your account.

We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to suspend or terminate accounts at any time if we suspect fraudulent activity or violation of our Terms.

 

10. Promotional Offers and Discounts

From time to time, we may offer promotions, sales, or discount codes.

  • These offers are subject to specific terms, conditions, and expiration dates.

  • Discounts cannot be combined with other offers unless explicitly stated.

  • We reserve the right to modify or cancel any promotion at any time without notice.

Any misuse of promotional codes (e.g., sharing private discount links or using expired codes) may result in order cancellation.

 

11. Third-Party Links and Services

Our website may contain links to third-party websites or services for your convenience (such as payment processors or affiliate sites).

  • We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites.

  • You access third-party sites at your own risk and should review their respective policies before engaging with them.

 

12. Limitation of Liability

To the fullest extent permitted by law, Jade Marlin Cosmetics shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our website or products.

  • Errors, omissions, or inaccuracies in product descriptions or information.

  • Delays or delivery failures beyond our control.

  • Any unauthorized access to or use of your personal information.

Our total liability, in any case, shall not exceed the amount paid for the product that gave rise to the claim.

 

13. Warranties and Disclaimers

All products and services are provided “as is” and “as available”, without warranties of any kind, either express or implied.

We make no guarantees that:

  • The website will be uninterrupted, secure, or error-free.

  • The results obtained from using our products will meet your expectations.

Jade Marlin Cosmetics disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

 

14. Indemnification

You agree to indemnify, defend, and hold harmless Jade Marlin Cosmetics, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses (including attorney’s fees) arising out of:

  • Your breach of these Terms.

  • Your violation of any law or third-party rights.

  • Your use of our website or products.

 

15. Termination

We may terminate or suspend your access to our website and services, without prior notice, for any reason we deem appropriate, including but not limited to:

  • Breach of these Terms.

  • Fraudulent or illegal activities.

  • Misuse of our intellectual property.

Upon termination, your right to use the website ceases immediately, and we may delete your account and related information.

 

16. Privacy and Data Protection

Your privacy is important to us. Any information collected through this website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to such processing and confirm that all data provided by you is accurate.

 

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.

 

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

 

19. Waiver

No waiver of any term or condition shall be deemed a continuing waiver of that term or any other term. Failure by Jade Marlin Cosmetics to enforce any right under these Terms shall not constitute a waiver of such right.

 

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or legal notices posted on our website, constitute the entire agreement between you and Jade Marlin Cosmetics concerning your use of our website and services.

 

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

​

Jade Marlin Cosmetics
Los Angeles, California
Email: info@jademarlincosmetics.com

​

We value our customers and are committed to ensuring transparency, trust, and satisfaction with every interaction.

​

​By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

bottom of page